Shipping & Delivery

Shipping and Delivery Policy

Welcome to the Shipping and Delivery Policy of Ferrovia. We want to ensure you have a clear understanding of our shipping processes and expectations.

Processing Time:

Orders are typically processed within 02 business days after the order is placed. During peak seasons or special promotions, processing times might be slightly extended.

Shipping Methods:

We offer the following shipping methods:

  1. Standard Shipping: Estimated delivery within 5 to 7 business days.
  2. Expedited Shipping: We currently do not support expedited shipping. You may contact us for any assistance.

Shipping Costs:

Shipping costs are calculated based on the destination, shipping method chosen, and the weight/volume of the products in your order. You can view the shipping costs at checkout before finalizing your purchase.

Tracking Your Order:

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment.

Shipping Restrictions:

Please note that we currently only offer shipping within India.

Delayed or Lost Shipments:

While we strive to ensure timely deliveries, there may be instances of delayed shipments due to unforeseen circumstances. If your shipment is significantly delayed, please contact our customer support for assistance.

In the rare event that your order is lost in transit, we will work with the shipping carrier to resolve the issue. If necessary, we will provide a replacement or refund for the lost items.

Order Tracking:

You can track your order by visiting our Order Tracking page and entering your order details.

Change of Delivery Address:

If you need to change your delivery address after placing an order, please contact our customer support as soon as possible. We will do our best to accommodate your request, but changes may not be possible for orders already shipped.

For further details or inquiries about our shipping and delivery process, please don't hesitate to contact us.